Privacy Policy
Last Updated: 18 October 2026
At Home in Vogue, we value the trust our customers place in us. Whether you are browsing our collection, placing an order or getting in touch with us, we are committed to handling your personal information responsibly and with care.
This Privacy Policy explains how Home in Vogue collects, uses, stores and shares personal information when you visit or use our website, place an order, make a payment or communicate with us.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will seek your consent separately.
1. Information We Collect
Depending on how you use our website and services, we may collect the following information:
Personal and Contact Information
- Name
- Email address
- Mobile or telephone number
- Billing and shipping address
Order and Transaction Information
- Products purchased, order details and purchase history
- Payment status, transaction reference numbers and refund details
- Details relating to cancellations, returns, exchanges or customer enquiries
Payment Information
Payments made through our website may be processed by third-party payment gateway providers. We may receive transaction confirmations and related payment information needed to process your order and manage refunds.
We do not intend to collect or store your complete card details, UPI PINs, banking passwords or other confidential payment authentication credentials.
Technical Information
When you visit our website, certain technical information may be collected automatically, depending on the website's configuration. This may include your IP address, browser type, device information, pages visited and information collected through cookies or similar technologies.
2. How We Use Your Information
We use the information collected for legitimate business purposes, including:
- Processing, confirming and delivering your orders.
- Accepting payments and processing eligible refunds.
- Communicating order updates, delivery information and service-related messages.
- Responding to questions, complaints and customer support requests.
- Managing bulk orders, customised requirements and business enquiries.
- Improving our website, product offerings and customer experience.
- Detecting and preventing fraud, unauthorised transactions and misuse of our website.
- Maintaining business records and complying with applicable legal, tax and regulatory requirements.
- Sending promotional messages, offers or updates where permitted by applicable law and, where required, with your consent.
We will use personal information only for the purposes disclosed to you or otherwise permitted by applicable law.
3. Sharing of Information
Home in Vogue does not sell customers' personal information to third parties.
We may share relevant information with trusted third parties when necessary to operate our business, including:
- Payment gateway providers and banks: To process payments, verify transactions and facilitate refunds.
- Courier and logistics partners: To deliver orders to the shipping address provided.
- Website hosting and technology providers: To maintain, secure and operate our website and related services.
- Business and professional service providers: Such as accountants, auditors and advisers, where required for business operations or compliance.
- Government authorities and regulators: Where disclosure is required by law or necessary to respond to valid legal requests.
We aim to share only the information reasonably necessary for the relevant purpose. Third-party service providers may process information in accordance with their own privacy policies and applicable contractual or legal obligations.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage and improve the shopping experience.
Some cookies may be provided by third-party services used on our website, such as analytics or payment-related tools.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functioning of some website features.
Where required by applicable law, we will obtain consent before using cookies or similar technologies that require it.
5. Data Storage and Security
We take reasonable measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
These measures may include appropriate access controls, secure website connections and the use of reputable third-party service providers.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure. While we make reasonable efforts to safeguard information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, resolve disputes, maintain required business records and meet applicable legal obligations. Information may be deleted, anonymised or otherwise disposed of when it is no longer required, subject to applicable law.
6. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request information about the personal data we hold about you.
- Request correction or updating of inaccurate or incomplete information.
- Request deletion of personal information where its continued retention is not required or permitted by law.
- Withdraw consent for processing that is based on your consent.
- Opt out of promotional communications.
- Raise a complaint or grievance regarding the handling of your personal information.
To exercise these rights, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before acting on your request.
Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal. It may also affect our ability to provide certain services where the information is necessary to fulfil your order or meet legal requirements.
7. Third-Party Websites and Services
Our website may contain links to third-party websites or use external services, including payment gateways and delivery services.
These third parties may have their own privacy policies and terms of use. Home in Vogue is not responsible for the privacy practices of independent third-party websites. We encourage you to review their policies before providing personal information directly to them.
8. Children's Privacy
Our website and products are intended for general customers and are not specifically directed at children.
If personal information relating to a child is provided to us, it should be provided by a parent or lawful guardian where required by applicable law. We will handle children's personal information in accordance with applicable legal requirements.
9. International Customers and Data Transfers
Home in Vogue may receive orders or enquiries from customers located outside India.
Where personal information is processed or transferred across national borders, we will do so in accordance with applicable data protection laws and any relevant restrictions on such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers or applicable legal requirements.
Any revised version will be published on this page with an updated date. We encourage customers to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights or would like to raise a concern regarding your personal information, please contact us:
Business Name: Home in Vogue Email: homeinvogue@gmail.com Phone / WhatsApp: +919650688200 Customer Support Hours: Mon to Fri 9AM to 7PM IST (except holidays)
We will make reasonable efforts to review and respond to privacy-related requests and complaints within the time required by applicable law.